Can you cancel a NAD⁺ subscription at any time?

It depends entirely on what you signed. A rolling monthly plan usually can be stopped whenever; a multi-month term has generally been paid up front and cannot. Several sellers state no contracts and no cancellation fees, and one adds the clause that matters most in practice — that the current month's shipment goes out before a cancellation takes effect.

Why is the twelve-month plan so much cheaper?

Because the discount is the price of the commitment. A seller quoting $249 monthly and half that on an annual plan is charging less in exchange for you giving up the ability to leave. That is a reasonable trade if you are certain you will continue, and a poor one if you are trying it — which, given what the evidence does and does not show, most people are.

Do I get a refund if the provider will not prescribe?

Some sellers promise exactly that, and a few go further by not charging at all until a provider approves. It is worth checking before you pay rather than after, and worth asking whether any consultation fee is included in the refund — one seller charges $5 for the visit and refunds it if you are not a candidate.

Does a four-week billing cycle matter when canceling?

It matters for what you have paid by then. Four-week billing means thirteen charges a year rather than twelve, so the annual figure is higher than twelve times the monthly rate — $2,977 rather than $2,748 on a $229 plan.

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What happens when you want to stop taking NAD⁺

The discount for a longer plan and the difficulty of leaving it are the same number. Here is what sellers actually commit to on canceling, refunds and the shipment that goes out anyway.

Michael ReyesSeptember 20265 min read

Most of the attention in this category goes on the price you pay to start. The more useful question, and the one almost nobody asks first, is what happens when you want to stop.

80 of the 166 sellers we review say something about canceling, refunds or commitment. What they say varies more than the prices do.

The discount and the exit are the same number

This is the thing worth internalizing. A seller offering $249 monthly and $124.50 on a twelve-month plan is not running two prices. It is charging you half as much for giving up the ability to leave. The saving IS the lock-in, priced.

That is a fair trade if you know you will continue, and a bad one if you are trying it. And trying it is what most people are doing, because the evidence for injected NAD⁺ does not tell you whether it will do anything for you. A category with uncertain benefit is exactly where a year of commitment is hardest to justify.

What a genuinely easy exit looks like

A handful say it plainly. One states no contracts, no cancellation fees and no membership fee — and adds the detail that decides it in practice: your current month’s shipment goes out before a cancellation takes effect. That last clause is the one to look for, because it is the difference between stopping now and stopping after one more charge.

Another bills every 28 days with no long-term commitment. A third labels its plan “pay monthly, cancel anytime”. None of these is remarkable and that is the point — the ones who make it simple tend to say so in one sentence.

The good idea almost nobody copies

4 sellers state that you are not charged unless a provider approves you. One checks you out first and takes payment only after a doctor signs off. Another promotes “only pay if prescribed” on the page itself.

Separately, 7 promise a full refund if the prescription is not approved — one charges $5 for the visit and refunds it if a physician decides you are not a candidate.

Both arrangements remove the same risk: paying for something a clinician then declines to prescribe. It costs a seller almost nothing, since they were never going to keep that money, and it is worth noticing which ones bothered to say it.

Five questions before you start

Is this a rolling month or a term? If a term, how many months?
Does it auto-renew, and at what price?
If I cancel, does the next shipment still go out and get charged?
Is there a fee to cancel, and is there anything to return?
If the provider declines to prescribe, do I get my money back — and does that include any consultation fee?

A seller who answers all five in public has told you what you are signing. Most do not, and that is information too: the scorecard counts what each one publishes across four other questions and the pattern is similar.

One thing the cheap monthly price hides

Watch the billing cycle as well as the term. A plan billed every four weeks charges you thirteen times a year rather than twelve, so a $229 “monthly” plan is $2,977 a year and not $2,748. The annual-cost tool does that arithmetic, and the advertised figure is often not the standing one either — two separate things to check before you agree to twelve of anything.

Frequently asked

Can you cancel a NAD⁺ subscription at any time?: It depends entirely on what you signed. A rolling monthly plan usually can be stopped whenever; a multi-month term has generally been paid up front and cannot. Several sellers state no contracts and no cancellation fees, and one adds the clause that matters most in practice — that the current month's shipment goes out before a cancellation takes effect.
Why is the twelve-month plan so much cheaper?: Because the discount is the price of the commitment. A seller quoting $249 monthly and half that on an annual plan is charging less in exchange for you giving up the ability to leave. That is a reasonable trade if you are certain you will continue, and a poor one if you are trying it — which, given what the evidence does and does not show, most people are.
Do I get a refund if the provider will not prescribe?: Some sellers promise exactly that, and a few go further by not charging at all until a provider approves. It is worth checking before you pay rather than after, and worth asking whether any consultation fee is included in the refund — one seller charges $5 for the visit and refunds it if you are not a candidate.
Does a four-week billing cycle matter when canceling?: It matters for what you have paid by then. Four-week billing means thirteen charges a year rather than twelve, so the annual figure is higher than twelve times the monthly rate — $2,977 rather than $2,748 on a $229 plan.

Sources

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